🔍 Group Activity Title: #
“Determining Scope and Context for ISO Certification”
🧑🏫 Objective: #
To analyze a real company profile and simulate the process of determining its QMS, EMS or OH&S management system context, scope, and structure as per 4 Context of the organization of each standards
- Clauses 4.1 to 4.4 of ISO 9001:2015.
- Clauses 4.1 to 4.4 of ISO 14001:2015
- Clauses 4.1 to 4.4 of ISO 45001:2018
📝 Instructions: #
- Group Formation:
Divide participants into small groups (3–5 per group). - Company Assignment:
Assign each group a company profile
a. Company 1
b. Company 2
c. Company 3 - Provide basic info including:
- Business sector
- Core activities
- Locations
- Stakeholders (customers, workers, regulators)
🧩 TASK BREAKDOWN #
Step 1: Clause 4.1 & 4.2 – Analyze Context & Interested Parties #
✅ Deliverable: Group identifies and presents:
- Internal Issues (e.g., manpower, production process complexity, resource availability)
- External Issues (e.g., legal regulations, clients’ requirements, industry standards, global market pressure)
- Interested Parties: List workers, regulatory bodies, clients, unions, shareholders, etc.
- Needs & Expectations: Examples: safe working conditions, compliance assurance, reliable service, communication channels
Step 2: Identify Business Sector (EAC Code) #
✅ Deliverable: Group determines the EAC Code (based on IAF sector classification).
(You can refer to Module 1 Topic if needed.)
Step 3: Clause 4.3 – Propose Certification Scope Statement #
✅ Deliverable: Group writes a proposed scope of ISO Management System:
- State activities, products, services
- Define physical/organizational boundaries
- Align with the needs, risks, and control mentioned earlier
Example:
“The IMS Management System applies to the design, manufacturing, and testing of electronic modules at the IMI Niš facility, in compliance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018. It includes all staff, contractors, and processes under the organization’s control.”
Step 4: Clause 4.4 – Map Process Interactions #
✅ Deliverable: Draft a high-level process interaction diagram or list key process categories that interact with ISO management. Include:
Core IMS Process Categories (Integrated View) #
1. Risk & Opportunity Management #
- Hazard Identification, Risk Assessment & Control (ISO 45001)
- Environmental Aspects & Impact Assessment (ISO 14001)
- Quality Risks & Opportunities (ISO 9001)
- Business Continuity & Preventive Actions
2. Operational Planning & Control #
- Standard Operating Procedures (SOPs)
- Process Control & Quality Assurance
- Environmental Operational Controls (waste, emissions, resource use)
- Safe Work Procedures (SWP) & Permit-to-Work
3. Incident, Nonconformity & Corrective Action #
- Incident Reporting & Investigation (OSH)
- Environmental Incidents (spill, discharge)
- Product/Service Nonconformities (Quality)
- Root Cause Analysis & Corrective Action
4. Emergency Preparedness & Response #
- Workplace Emergencies (fire, injury)
- Environmental Emergencies (chemical spill, pollution)
- Business Disruption Scenarios
- Testing & Drills
5. Legal & Compliance Obligations #
- OSH Legal Register (OSHA, FMA, etc.)
- Environmental Regulations (EQA, Scheduled Waste)
- Customer & Regulatory Requirements (Quality)
- Compliance Evaluation & Monitoring
6. Communication, Consultation & Participation #
- Worker Participation (ISO 45001)
- Customer Feedback & Satisfaction (ISO 9001)
- Environmental Communication (stakeholders, authorities)
- Internal & External Communication Channels
7. Supply Chain & Contractor Management #
- Supplier Evaluation & Control (Quality)
- Contractor Safety Management (OSH)
- Environmental Requirements for Suppliers
- Procurement Controls (including ESG considerations)
8. Competence, Training & Awareness #
- Training Needs Analysis (TNA)
- Competency for Quality, Environmental & Safety roles
- Awareness Programs (policy, risks, impacts)
- Certification & Licensing Requirements
9. Performance Monitoring & Measurement #
- KPIs for Quality (defects, customer satisfaction)
- Environmental Performance (emissions, waste, energy)
- OH&S Performance (incidents, near misses)
- Monitoring, Measurement & Data Analysis
10. Internal Audit & Management Review #
- Integrated Internal Audit Program (QMS + EMS + OH&S)
- Audit Findings & Follow-up
- Management Review (strategic decisions, improvements)
- Continual Improvement Actions