POST-TRAINING REPORT
MSPO SIA BASIC TRAINING
Training Information
| Item | Details |
|---|---|
| Training Programme | MSPO SIA Basic Training |
| Training Date | 9–11 March 2026 |
| Training Type | Public Training |
| Delivery Mode | Online via Zoom |
| Training Provider | OSHISIS Solution PLT |
| Trainer | Haslayati Hashim |
| Total Participants | 33 persons |
| Training Outline Reference | http://osh-isis.com/outline/tp101.pdf |
| MSPO Observer | Not applicable |
1. Training Overview
The MSPO SIA Basic Training was successfully conducted from 9 to 11 March 2026 as a public online programme through the Zoom platform.
The three-day programme was delivered by Ms. Haslayati Hashim and attended by 33 participants from various organisations and professional backgrounds within the palm oil industry.
The programme was designed to equip participants with the foundational knowledge and practical skills required to understand and conduct Social Impact Assessment in accordance with the Malaysian Sustainable Palm Oil Certification Scheme.
The training covered:
- the purpose and principles of Social Impact Assessment;
- MSPO SIA requirements and applicable guidance;
- internal and external SIA assessment arrangements;
- stakeholder identification and mapping;
- stakeholder consultation and engagement;
- collection of baseline social information;
- identification of positive and negative social impacts;
- evaluation of impact significance;
- development of mitigation and enhancement measures;
- preparation of a Social Management Plan;
- monitoring and review requirements;
- preparation of an SIA report;
- communication of assessment findings; and
- continual improvement of social performance.
Guided exercises were provided throughout the programme to enable participants to apply the assessment methodology by following the trainer’s guidance.
The exercises helped participants translate theoretical requirements into practical assessment activities, including stakeholder mapping, impact identification, significance evaluation, mitigation planning, monitoring, and reporting.
2. Participant Attendance
A total of 33 participants were registered in the official participant and certification records.
| No. | Participant Name |
| 1 | Ling Yee Tao |
| 2 | Salhana Binti Analuddin |
| 3 | Gan Siew Suan |
| 4 | Siti Aisah Binti Wagiman |
| 5 | Rabil Mauludin Bin Salim |
| 6 | Lim Yen Mui |
| 7 | Wong Chun Wei |
| 8 | Maisarah Binti Ahmad Shafiei |
| 9 | Gan Eng Kha |
| 10 | Benjamin Raphael Tingang Joachim |
| 11 | Lim Winn |
| 12 | Yap Yi Luan |
| 13 | Rozzana Bt Misran |
| 14 | Ng Boo Yun |
| 15 | Nurhaziah Waniey Binti Abdul Rashid |
| 16 | Imrand Bin Saharom |
| 17 | Eizwan Yeo |
| 18 | Muhammad Farhan Bin Santosa |
| 19 | Mohd Ezry Shazani Bin Shaebun |
| 20 | Gan Chern Ru |
| 21 | Lim Cim Yee |
| 22 | Ganesan A/L Kanaratanam |
| 23 | Wee Geik Chien |
| 24 | Kong Ka Lai |
| 25 | Datin Rose Anak Sanden |
| 26 | Nur Khairunnisa’ Binti Roslan |
| 27 | Yolanda Peter Nansian |
| 28 | Alister Fabian Wahab |
| 29 | Wong Kong Nyok |
| 30 | Ngoi Kuan Ming |
| 31 | Wong Kim Fatt |
| 32 | Irfaan Bin Mohammed Suhaimin |
| 33 | Lau Yoke Boon |
Participants attended the programme through the Zoom platform and were expected to fulfil the attendance, participation, exercise, and assessment requirements established for the programme.
Training attendance evidence, Zoom records, registration information, screenshots, exercise records, and assessment evidence should be retained by OSHISIS Solution PLT for Scheme Owner verification.
3. Training Delivery Methodology
The programme was delivered using an interactive, structured, and competency-based online learning methodology.
a) Interactive Online Lectures
The trainer delivered structured presentations covering the MSPO SIA framework, assessment process, stakeholder engagement, social impact evaluation, management planning, and reporting.
Technical concepts were explained using examples relevant to plantations, mills, dealers, smallholders, processing facilities, workers, contractors, and surrounding communities.
b) Guided Practical Exercises
Participants completed exercises designed to apply the assessment methodology under trainer guidance.
The exercises included:
- defining the assessment scope;
- identifying internal and external stakeholders;
- preparing stakeholder maps;
- identifying stakeholder needs and concerns;
- identifying positive and negative social impacts;
- evaluating impact significance;
- developing mitigation measures;
- determining responsible persons;
- establishing monitoring indicators; and
- preparing elements of a Social Management Plan.
c) Case Study Discussions
Operational scenarios were used to demonstrate how organisational activities may create intended and unintended social consequences.
The case studies addressed:
- employment and labour practices;
- worker welfare;
- contractor management;
- local communities;
- vulnerable stakeholders;
- grievance mechanisms;
- access to services and facilities;
- communication;
- land-related concerns;
- environmental impacts with social consequences; and
- positive community contributions.
d) Group Discussion and Knowledge Sharing
Participants discussed assigned scenarios and shared experiences from their respective organisations.
The group-based approach encouraged participants to compare different perspectives and recognise that social impacts may vary according to location, workforce, stakeholder profile, and operational scope.
e) Question-and-Answer Sessions
Open question-and-answer sessions were conducted throughout the programme.
Participants were able to clarify:
- assessment boundaries;
- stakeholder selection;
- consultation methods;
- impact significance;
- documentation requirements;
- Social Management Plans;
- reporting expectations; and
- review and monitoring requirements.
f) Online Engagement
Participant engagement was encouraged through:
- verbal discussions;
- Zoom chat responses;
- guided questioning;
- screen-sharing;
- presentation of exercise outputs;
- online knowledge checks; and
- assessment activities.
g) Learning Assessment
An assessment was included as part of the programme to verify participant understanding of the intended learning outcomes.
4. Training Evaluation Summary
A total of 25 evaluation responses were recorded in the uploaded evaluation workbook.
Evaluation Results
| Evaluation Indicator | Result |
| Total Registered Participants | 33 |
| Evaluation Responses Recorded | 25 |
| Indicative Response Rate | 75.8% |
| Course Rating | 4.43 / 5.00 |
| Training Provider Rating | 4.27 / 5.00 |
| Trainer Rating | 4.59 / 5.00 |
| Overall Rating | 4.43 / 5.00 |
| Negative Written Feedback | None identified |
The evaluation results indicate a generally high level of participant satisfaction.
Participants rated the programme positively regarding:
- clarity of the course content;
- alignment of learning outcomes with the programme objectives;
- relevance and usefulness of the training materials;
- suitability of the programme duration;
- relevance of the training to participant work;
- programme organisation;
- learning environment;
- ability to apply the knowledge gained;
- trainer engagement;
- trainer knowledge and understanding;
- use of current information;
- use of technology; and
- overall satisfaction with the trainer.
The Trainer Rating of 4.59 out of 5.00 was the highest evaluation component, indicating strong appreciation for the trainer’s competency, delivery, and ability to engage participants.
The Course Rating of 4.43 also reflects positive acceptance of the content and learning activities.
No negative written comments were identified. Participant comments included positive reflections on gaining a better understanding of the role of SIA within the MSPO framework.
5. Participant Understanding Assessment
The practical exercises and learning activities were designed to evaluate whether participants could apply the MSPO SIA methodology rather than merely recall theoretical requirements.
Participants were required to demonstrate understanding of:
- the purpose of SIA under MSPO;
- continuous and participatory SIA principles;
- stakeholder identification;
- consultation planning;
- baseline social information;
- positive and negative impacts;
- impact significance;
- mitigation and enhancement measures;
- Social Management Plan development;
- monitoring and review; and
- SIA reporting.
Assessment Record Status
| Assessment Indicator | Status |
| Total Registered Participants | 33 |
| Formal assessment summary | 100% above passing rate |
| Individual assessment scores | Based on assignment given by the training instructor |
| Final pass rate | 70% |
| Certificate recommendation | Yes |
The certificate-registration workbook contains the participant list but does not contain individual assessment scores or pass status.
The formal assessment summary should therefore be attached or inserted before the report is formally submitted to the Scheme Owner.
The final assessment section should confirm:
- number of participants assessed;
- number who passed;
- highest score;
- lowest score;
- average score;
- individual results; and
- certificate recommendation.
6. Trainer Observation
The trainer observed that participants demonstrated positive engagement throughout the online programme.
Participants showed particular interest in:
- stakeholder identification;
- stakeholder consultation;
- social impact significance;
- preparation of mitigation measures;
- Social Management Plans;
- grievance and communication arrangements;
- SIA reporting; and
- practical application of MSPO requirements.
The guided exercises supported participant understanding by requiring them to apply the assessment process to realistic organisational situations.
Participants were generally able to:
- identify relevant stakeholders;
- distinguish between positive and negative social impacts;
- relate organisational activities to stakeholder concerns;
- evaluate impacts using structured criteria;
- propose appropriate mitigation or enhancement actions; and
- determine suitable monitoring arrangements.
Some participants required additional guidance when converting assessment findings into a complete Social Management Plan and structured SIA report.
The online delivery approach remained interactive, with participants contributing through verbal discussion, chat responses, questioning, and exercise activities.
Overall, the participants demonstrated a positive learning attitude and satisfactory progress toward achieving the intended learning outcomes.
7. Summary of Improvement Suggestions
Based on the participant evaluation and trainer observations, the following improvement opportunities were identified:
- Include additional exercises using completed SIA documents and actual reporting examples.
- Provide more practical examples of stakeholder consultation records.
- Allocate more time for group discussion and presentation of exercise outputs.
- Include additional worked examples of impact significance evaluation.
- Provide simplified templates for stakeholder mapping, impact assessment, and Social Management Plans.
- Include short quizzes after each major topic to reinforce learning.
- Provide additional examples involving plantations, mills, dealers, organised smallholders, and processing facilities.
- Include further guidance on converting assessment findings into a complete SIA report.
- Continue providing downloadable reference materials and practical toolkits.
These suggestions represent opportunities for programme enhancement.
No negative written feedback was identified.
8. Recommendations for Future Training
Recommendation 1: Maintain Guided Practical Exercises
Practical exercises should remain a core component of future MSPO SIA Basic Training programmes because they enable participants to apply the requirements to realistic assessment situations.
Recommendation 2: Expand Report-Writing Practice
Additional time should be allocated for participants to prepare:
- stakeholder profiles;
- consultation records;
- impact assessment tables;
- significance evaluations;
- Social Management Plans; and
- complete SIA report sections.
Recommendation 3: Introduce Additional Case Studies
Future programmes should include case studies covering different MSPO certification scopes and operating conditions.
Recommendation 4: Provide Practical Templates
Participants should be given sample templates for:
- assessment planning;
- stakeholder identification;
- consultation planning;
- interview records;
- impact identification;
- significance evaluation;
- Social Management Plans;
- monitoring records; and
- SIA reporting.
Recommendation 5: Strengthen Online Interaction
Future online programmes should continue using quizzes, breakout discussions, polls, guided questioning, and participant presentations.
Recommendation 6: Verify Evaluation and Assessment Records
Before Scheme Owner submission, OSHISIS Solution PLT should verify:
- unique participant responses;
- attendance records;
- evaluation data;
- assessment results;
- certificate eligibility; and
- participant registration details.
Recommendation 7: Conduct Refresher Training
Refresher programmes should be considered whenever there are changes to the MSPO SIA Procedure, Guidelines, Standards, or competency requirements.
9. Conclusion
The MSPO SIA Basic Training conducted from 9 to 11 March 2026 through the Zoom online platform was completed as a public training programme involving 33 registered participants.
The programme was designed to strengthen participant knowledge and practical competency in Social Impact Assessment under the MSPO Certification Scheme.
The training methodology combined structured presentations, guided exercises, case studies, question-and-answer sessions, knowledge sharing, and assessment activities.
The guided exercises enabled participants to apply the assessment methodology to realistic scenarios involving stakeholders, social impacts, mitigation measures, monitoring, and reporting.
The uploaded evaluation workbook records an overall rating of approximately 4.43 out of 5.00, including:
- Course Rating: 4.43;
- Training Provider Rating: 4.27; and
- Trainer Rating: 4.59.
No negative written feedback was identified, although the raw response list should be validated to remove duplicate, trainer, or administrative entries before final submission.
The available participant-registration record confirms the names of 33 registered participants. However, the uploaded records reviewed do not contain a formal individual assessment summary.
The final pass rate, individual scores, and certificate recommendation should therefore be inserted from the approved assessment record before submission to the Scheme Owner.
Subject to verification of attendance and assessment outcomes, the programme is considered effectively delivered and aligned with its intended learning objectives.
This Post-Training Report is prepared for submission to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.
Record Correction Required
The uploaded certification workbook records the training mode as “Physical.” This should be corrected to “Online via Zoom” before certificates or official participant records are finalised.
