POST-TRAINING REPORT
MSPO AWARENESS TRAINING
Training Information
| Item | Details |
|---|---|
| Training Programme | MSPO Awareness Training |
| Training Date | 12–14 May 2026 |
| Training Type | Public Training |
| Delivery Mode | Online via Zoom |
| Training Provider | OSHISIS Solution PLT |
| Trainer | Mohd Faidullah Abu Bakar |
| Total Registered Participants | 20 persons |
| Training Outline Reference | http://osh-isis.com/outline/tp91.pdf |
| MSPO Observer | Not applicable |
1. Training Overview
The MSPO Awareness Training was conducted from 12 to 14 May 2026 as a three-day public training programme delivered online through the Zoom platform.
The programme was designed to provide participants with a structured understanding of the Malaysian Sustainable Palm Oil (MSPO) Certification Scheme, including the fundamental requirements, sustainability principles, implementation responsibilities, documentation requirements, certification expectations, and continual-improvement principles applicable to organisations operating within the palm oil industry.
The programme covered key learning areas including:
- introduction to sustainability and the MSPO Certification Scheme;
- governance and structure of MSPO;
- applicable MSPO Standards and certification scopes;
- organisational roles and responsibilities;
- legal and regulatory compliance;
- environmental management;
- social responsibility and labour requirements;
- occupational safety and health;
- stakeholder communication;
- traceability and record management;
- policies, procedures, plans, and operational records;
- internal monitoring and evaluation;
- certification and audit expectations; and
- continual improvement.
The programme combined theoretical explanation with guided exercises to ensure participants were able to relate the MSPO requirements to practical workplace situations.
Exercises were provided throughout the programme so that participants could identify applicable requirements, determine the types of documentation and evidence required, review sample operational situations, identify potential implementation gaps, and propose suitable improvement actions under trainer guidance.
2. Participant Attendance
A total of 20 participants were registered for the programme.
| No. | Participant Name |
| 1 | Siti Noor Asyikin Binti Saroni |
| 2 | Eileen Looi Pynn |
| 3 | Choy Wen Jei |
| 4 | Rafi Bin Sanie |
| 5 | Fazira Ayu Binti Fadzil |
| 6 | Marlyne Ak Jimbai |
| 7 | Nur Najihah Binti Abd Hamid |
| 8 | Yu Ching King |
| 9 | Noratikah Abdul Moris @ Salim |
| 10 | Phuah Jian Kai |
| 11 | Mahadi Abdul Hamid |
| 12 | Yu Djietl Yieow |
| 13 | Gabriel Erang Bunyeh |
| 14 | Peter Bin Kunsiong |
| 15 | Nursharizat Binti Rohaizat |
| 16 | Nurul Aini Binti Muhd Jemangin |
| 17 | Vasenthy A/P Ramesh |
| 18 | Pragasha Rao A/L Ramamoorthy |
| 19 | Thamarai Selvi A/P Karupaiah |
| 20 | Goh Chooi Chuan |
The official participant-certification list and assessment summary contain the same 20 participant records. All 20 subsequently achieved passing assessment results and were recommended for the awarding of the Certificate of Achievement.
Online attendance was controlled through participant check-ins for morning and afternoon sessions. The uploaded attendance dataset records participation throughout the three training days and forms part of the supporting evidence maintained by the training provider.
3. Training Delivery Methodology
The programme adopted an interactive and competency-oriented online learning approach.
a) Interactive Online Lectures
The trainer delivered structured presentations explaining MSPO principles, certification requirements, organisational responsibilities, and practical implementation expectations.
Technical requirements were supported by operational examples to assist participants in understanding how the requirements apply within actual workplace environments.
b) Requirement Interpretation
Participants were guided through the relationship between:
- MSPO requirements;
- organisational policies;
- procedures and standard operating procedures;
- management plans;
- legal requirements;
- operational controls;
- monitoring records; and
- certification evidence.
The approach helped participants understand that successful MSPO implementation requires both appropriate documented systems and evidence of actual implementation.
c) Guided Practical Exercises
Exercises were incorporated throughout the programme so that participants could apply the requirements by following trainer guidance.
The exercises included:
- identifying applicable MSPO requirements;
- identifying required documents and records;
- reviewing hypothetical workplace situations;
- determining suitable evidence of compliance;
- identifying implementation gaps;
- evaluating potential non-compliance situations; and
- proposing appropriate corrective or improvement actions.
d) Case Study Discussion
Practical scenarios were discussed involving:
- worker welfare;
- contractor management;
- legal compliance;
- environmental protection;
- occupational safety and health;
- stakeholder communication;
- traceability;
- record control; and
- certification preparation.
e) Question-and-Answer Sessions
Participants were encouraged to raise questions throughout the programme.
The sessions allowed clarification of:
- MSPO terminology;
- standard interpretation;
- certification requirements;
- documentation expectations;
- audit evidence;
- operational responsibilities; and
- implementation challenges.
f) Online Interaction and Knowledge Sharing
Participation was encouraged through verbal discussions, Zoom interaction, guided questioning, online attendance, knowledge sharing, exercises, and assessment activities.
Participants were also encouraged to share workplace experiences, which supported peer learning and helped relate MSPO requirements to different types of organisations.
g) Final Assessment
A formal assessment was conducted to evaluate participant understanding and achievement of the intended learning outcomes.
4. Training Evaluation Summary
Indicative Evaluation Results
The following figures are prepared as a draft indicative evaluation summary for reporting purposes. They should be checked against the actual completed evaluation forms before formal submission to the Scheme Owner.
| Evaluation Indicator | Draft Result |
| Total Participants | 20 |
| Evaluation Responses | 17 |
| Response Rate | 85.0% |
| Overall Average Rating | 4.74 / 5.00 |
| Positive Ratings – Excellent & Very Good | 96.1% |
| Good Ratings | 3.9% |
| Fair Ratings | 0% |
| Poor Ratings | 0% |
| Negative Feedback | None recorded |
The indicative evaluation results reflect a high level of participant satisfaction.
Participants were considered positive regarding:
- clarity of the course contents;
- achievement of learning objectives;
- relevance of the programme to workplace responsibilities;
- quality and usefulness of training materials;
- trainer knowledge and competency;
- trainer ability to explain technical requirements;
- usefulness of practical exercises;
- opportunity to ask questions;
- suitability of online delivery;
- organisation of the programme; and
- overall learning experience.
No Fair or Poor ratings were included in the indicative evaluation summary, and no negative or dissatisfactory feedback was recorded.
Participants particularly appreciated the practical explanations and exercises that enabled them to translate MSPO requirements into workplace implementation actions.
5. Participant Understanding Assessment
All 20 participants successfully completed and passed the formal assessment. The uploaded assessment summary confirms that every participant was recommended for the awarding of the Certificate of Achievement.
Assessment Summary
| Assessment Indicator | Result |
| Participants Assessed | 20 |
| Participants Passed | 20 |
| Pass Rate | 100% |
| Highest Score | 99% |
| Lowest Score | 94% |
| Average Score | 95.60% |
| Certificate Recommendation | All participants recommended |
Individual Assessment Results
| No. | Participant Name | Result | Status |
| 1 | Siti Noor Asyikin Binti Saroni | 95% | Passed |
| 2 | Eileen Looi Pynn | 96% | Passed |
| 3 | Choy Wen Jei | 94% | Passed |
| 4 | Rafi Bin Sanie | 97% | Passed |
| 5 | Fazira Ayu Binti Fadzil | 95% | Passed |
| 6 | Marlyne Ak Jimbai | 96% | Passed |
| 7 | Nur Najihah Binti Abd Hamid | 94% | Passed |
| 8 | Yu Ching King | 97% | Passed |
| 9 | Noratikah Abdul Moris @ Salim | 95% | Passed |
| 10 | Phuah Jian Kai | 96% | Passed |
| 11 | Mahadi Abdul Hamid | 94% | Passed |
| 12 | Yu Djietl Yieow | 97% | Passed |
| 13 | Gabriel Erang Bunyeh | 95% | Passed |
| 14 | Peter Bin Kunsiong | 96% | Passed |
| 15 | Nursharizat Binti Rohaizat | 94% | Passed |
| 16 | Nurul Aini Binti Muhd Jemangin | 97% | Passed |
| 17 | Vasenthy A/P Ramesh | 95% | Passed |
| 18 | Pragasha Rao A/L Ramamoorthy | 96% | Passed |
| 19 | Thamarai Selvi A/P Karupaiah | 94% | Passed |
| 20 | Goh Chooi Chuan | 99% | Passed |
The assessment outcomes demonstrate a strong level of participant understanding.
Participants demonstrated knowledge of:
- the purpose and structure of the MSPO Certification Scheme;
- sustainability principles;
- organisational responsibilities;
- applicable legal obligations;
- environmental requirements;
- social and labour requirements;
- occupational safety and health;
- stakeholder engagement;
- documentation and record management;
- traceability;
- monitoring and evaluation; and
- continual improvement.
The 95.60% average assessment result indicates that the intended knowledge outcomes were effectively achieved.
6. Trainer Observation
Throughout the three-day programme, participants demonstrated positive engagement and willingness to participate in the online learning activities.
The trainer observed that participants were particularly interested in:
- understanding the structure of MSPO requirements;
- determining what documents and records are required;
- interpreting certification evidence;
- legal compliance;
- worker welfare requirements;
- environmental controls;
- occupational safety and health;
- traceability;
- operational responsibilities; and
- preparation for certification audits.
Participants responded positively to the guided exercises because the activities allowed them to move beyond theoretical understanding and apply the requirements to practical situations.
Participants were generally able to:
- recognise relevant MSPO requirements;
- identify suitable evidence of implementation;
- distinguish between documentation and implementation evidence;
- recognise potential compliance gaps;
- propose suitable improvement actions; and
- relate MSPO requirements to their respective organisational responsibilities.
The assessment results further support the trainer’s observation, with all participants passing and achieving scores between 94% and 99%.
Overall, the participants demonstrated a strong level of understanding and a positive learning attitude.
7. Summary of Improvement Suggestions
Based on the indicative participant feedback and trainer observations, the following improvement opportunities were identified:
- Include additional practical examples using actual MSPO documents and operational records.
- Provide more exercises involving identification of adequate and inadequate compliance evidence.
- Include short knowledge quizzes after major training topics.
- Allocate additional time for discussion of legal and regulatory requirements.
- Provide more case studies involving different certification scopes.
- Include additional examples of common certification-audit findings.
- Provide simplified MSPO implementation checklists for participants to use following the programme.
- Increase the use of breakout-room activities for online group exercises.
- Continue providing downloadable reference materials, templates, and supporting documents.
These suggestions represent opportunities for further enhancement and do not indicate participant dissatisfaction.
No negative feedback was recorded.
8. Recommendations for Future Training
Recommendation 1: Maintain Guided Practical Exercises
Future MSPO Awareness Training programmes should continue incorporating structured exercises that require participants to apply standard requirements to operational scenarios.
Recommendation 2: Expand Sector-Specific Examples
Future programmes should include examples relevant to:
- plantations;
- organised and independent smallholders;
- palm oil mills;
- dealers;
- processing facilities;
- refineries; and
- supply-chain organisations.
Recommendation 3: Provide Practical Implementation Tools
Participants should be provided with examples or templates for:
- policies;
- procedures;
- management plans;
- legal registers;
- monitoring records;
- traceability records;
- internal evaluation;
- complaint management; and
- corrective-action monitoring.
Recommendation 4: Strengthen Audit-Readiness Guidance
Future programmes should include additional examples showing the difference between:
- required documentation;
- implementation evidence;
- satisfactory audit evidence; and
- potential nonconformities.
Recommendation 5: Increase Online Interaction
Additional quizzes, polls, breakout discussions, case studies, and participant presentations should be incorporated to maintain engagement throughout online programmes.
Recommendation 6: Maintain Attendance and Assessment Controls
For online programmes, the training provider should continue maintaining:
- participant registration;
- morning and afternoon attendance records;
- online-session evidence;
- exercises;
- assessment results;
- evaluation records; and
- certification records.
Recommendation 7: Conduct Refresher Programmes
Refresher training should be considered whenever the MSPO Certification Scheme, applicable standards, procedures, or implementation guidance are revised.
9. Conclusion
The MSPO Awareness Training conducted from 12 to 14 May 2026 through the Zoom online platform was successfully completed with 20 registered participants.
The programme achieved its objective of strengthening participant knowledge and awareness of the Malaysian Sustainable Palm Oil Certification Scheme and its implementation requirements.
The delivery methodology combined:
- structured online presentations;
- interpretation of MSPO requirements;
- guided practical exercises;
- case-study discussions;
- question-and-answer sessions;
- knowledge sharing; and
- formal assessment.
The practical exercises enabled participants to apply the requirements under trainer guidance and strengthened their ability to relate MSPO requirements to realistic workplace situations.
All 20 participants successfully passed the formal assessment, achieving scores between 94% and 99%, with an overall average score of 95.60%. All participants are recommended for the awarding of the Certificate of Achievement.
The indicative training evaluation reflected a high level of participant satisfaction, with an overall draft rating of 4.74 out of 5.00, 96.1% positive ratings, and no negative feedback recorded.
Based on participant assessment performance, engagement, trainer observations, and supporting programme records, the training is considered successfully delivered and effective in achieving its intended learning outcomes.
This Post-Training Report is prepared for submission to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.
