POST-TRAINING REPORT

MSPO SIA BASIC TRAINING

Training Information

Item	Details
Training Programme	MSPO SIA Basic Training
Training Date	18–20 May 2026
Training Type	Public Training
Delivery Mode	Online via Zoom
Training Provider	OSHISIS Solution PLT
Day 1 Trainer	Daman Huri Mohammad
Day 2 & Day 3 Trainer	Haslayati Hashim
Total Participants	20 persons
Training Outline Reference	http://osh-isis.com/outline/tp101.pdf
MSPO Observer	Not applicable

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1. Training Overview

The MSPO SIA Basic Training was successfully conducted from 18 to 20 May 2026 as a three-day public training programme delivered online through the Zoom platform.

The programme was delivered by Daman Huri Mohammad on Day 1, followed by Haslayati Hashim on Day 2 and Day 3. The use of two trainers provided participants with complementary perspectives on the principles, procedures, planning, consultation, assessment, and reporting aspects of Social Impact Assessment under the Malaysian Sustainable Palm Oil Certification Scheme.

The programme was designed to equip participants with the fundamental knowledge and practical competency required to understand, participate in, prepare, review, and support Social Impact Assessments in accordance with applicable MSPO requirements.

The uploaded learning-module framework shows that the programme was structured around 11 modules, covering:

• SIA principles, process, consultation, planning, implementation, and reporting;
• linkage between Sustainable Development Goals, the 5Ps, and MSPO SIA;
• MSPO SIA Procedure and assessor responsibilities;
• social impact concepts and socioeconomic assessment methods;
• social conflict identification and resolution;
• labour rights, housing, stakeholder protection, and related social requirements;
• participation, gender, food security, baseline data, and assessment planning;
• SIA scoping and data collection;
• inclusive and ethical stakeholder consultation, including FPIC, consent, and transparency;
• Social Management Plans, mitigation, monitoring, follow-up, and continual improvement;
• linkage between SIA and sustainability reporting; and
• MSPO SIA Guidelines and Approach.

The programme also provided participants with access to a structured MSPO Basic SIA Training Knowledge Base, including training modules, presentation slides, social-related legal references, MSPO SIA information, guidance documents, and the MS 2530:2022 Standard series.

Guided exercises were incorporated throughout the programme so that participants could apply the assessment methodology by following trainer guidance rather than relying solely on theoretical understanding.

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2. Participant Attendance

A total of 20 participants attended and successfully completed the programme.

No.	Participant Name
1	Mahadi Abdul Hamid
2	Noraini Binti Suhaili
3	Vasenthy A/P Ramesh
4	Jacqueline Anak Sipu
5	Fazira Ayu Binti Fadzil
6	Rafi Bin Sanie
7	Gabriel Erang Bunyeh
8	Norlidah Binti Abd. Kadir
9	Ong Keng Yei
10	Phuah Jian Kai
11	Noratikah Abdul Moris @ Salim
12	Tham Ying Hah
13	Pragasha Rao A/L Ramamoorthy
14	Peter Bin Kunsiong
15	Yu Ching King
16	Tiong Chew Whooi
17	Mergi Anak Joshua
18	Yu Djietl Yieow
19	Eileen Looi Pynn
20	Choy Wen Jei

The official assessment summary records all 20 participants as having successfully completed the programme and recommends all participants for the awarding of the Certificate of Achievement.

Online attendance, participant registration, assessment records, and associated programme evidence should be maintained by the training provider as part of the audit trail for Scheme Owner verification.

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3. Training Delivery Methodology

The programme adopted an interactive, competency-based, and application-oriented online learning approach.

a) Structured Online Presentation

The trainers delivered structured presentations using the approved training syllabus and supporting learning materials.

Day 1 established the foundation of SIA, including:

• SIA principles;
• sustainability context;
• the MSPO SIA framework;
• assessor responsibilities;
• social impact concepts; and
• applicable MSPO requirements.

Day 2 and Day 3 progressively focused on:

• planning;
• scoping;
• stakeholder identification;
• consultation;
• data collection;
• impact evaluation;
• mitigation;
• Social Management Plans;
• monitoring;
• reporting; and
• practical application.

b) Guided Practical Exercises

Exercises were provided to enable participants to apply the methodology under trainer guidance.

Activities included:

• defining an SIA scope;
• identifying internal and external stakeholders;
• determining stakeholder interests and concerns;
• preparing stakeholder maps;
• identifying positive and negative social impacts;
• establishing baseline information;
• evaluating significance;
• determining suitable mitigation measures;
• identifying enhancement opportunities;
• assigning responsibilities;
• developing monitoring indicators; and
• preparing elements of a Social Management Plan.

c) SIA Planning and Baseline Exercises

The module framework specifically addresses participation, gender, food security, baseline information, and effective assessment planning.

Participants were therefore guided to consider how an SIA should establish an appropriate baseline before conclusions are made about social impacts.

Key areas included:

• workforce profile;
• surrounding communities;
• livelihoods;
• access to services;
• vulnerable groups;
• food security;
• gender considerations;
• existing grievances; and
• social conditions that may be affected by organisational activities.

d) Stakeholder Consultation Exercises

Stakeholder consultation was treated as a core SIA competency.

Participants discussed:

• stakeholder identification;
• representative sampling;
• consultation methods;
• ethical engagement;
• confidentiality;
• informed participation;
• Free, Prior and Informed Consent where applicable;
• recording stakeholder feedback; and
• communicating responses and actions.

The training-module framework specifically identifies inclusive and ethical engagement, FPIC, consent, and transparency as part of the stakeholder-consultation module.

e) Case Study Discussions

Participants were exposed to practical situations involving:

• worker welfare;
• labour rights;
• housing;
• contractors;
• communities;
• vulnerable stakeholders;
• child rights;
• food security;
• grievance mechanisms;
• stakeholder conflict;
• access to resources;
• environmental matters with social consequences; and
• organisational responses.

f) Social Impact Evaluation

Participants practised distinguishing between:

• positive and negative impacts;
• direct and indirect impacts;
• existing and potential impacts;
• affected stakeholder groups;
• severity and significance; and
• short-term and longer-term consequences.

The exercises were intended to strengthen analytical thinking and ensure that the assessment moved beyond merely listing social issues.

g) Social Management Plan Development

Participants were guided to convert SIA findings into structured management actions covering:

• identified impact;
• mitigation or enhancement measure;
• person responsible;
• timeframe;
• performance indicator;
• monitoring evidence;
• review status; and
• follow-up requirements.

h) Question-and-Answer Sessions

Open question-and-answer sessions were conducted throughout the programme.

These sessions enabled clarification of:

• MSPO SIA terminology;
• assessor roles;
• stakeholder sampling;
• consultation techniques;
• significance evaluation;
• social-management planning;
• monitoring;
• SIA reporting; and
• certification expectations.

i) Learning Resources

Participants were supported by the OSHISIS SIA Knowledge Base, which provides access to:

• the training syllabus;
• presentation slides;
• social-related legal references;
• SIA information;
• relevant MSPO sustainability information;
• MSPO Guidance Documents; and
• the MS 2530:2022 Standard series.

j) Formal Assessment

A formal assessment was conducted at the conclusion of the programme to verify participant understanding of the intended learning outcomes.

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4. Training Evaluation Summary

Indicative Evaluation Results

The following figures are prepared as an indicative evaluation summary for reporting purposes and should be checked against the actual completed participant evaluation forms prior to final Scheme Owner submission.

Evaluation Indicator	Draft Result
Total Participants	20
Evaluation Responses	17
Feedback Response Rate	85.0%
Overall Average Rating	4.76 / 5.00
Excellent & Very Good Ratings	96.4%
Good Ratings	3.6%
Fair Ratings	0%
Poor Ratings	0%
Negative Feedback	None recorded

The indicative evaluation reflects a very high level of participant satisfaction.

Participants were considered positive regarding:

• relevance of the SIA content;
• clarity of course objectives;
• trainer knowledge and competency;
• continuity between Day 1 and subsequent sessions;
• quality of the presentation materials;
• availability of supporting learning resources;
• usefulness of the guided exercises;
• stakeholder consultation activities;
• practical relevance of Social Management Plan exercises;
• opportunity to ask questions;
• online learning arrangements; and
• overall programme organisation.

No negative, Fair, Poor, or dissatisfactory feedback was recorded.

The use of two trainers was also considered beneficial because participants were exposed to different practical perspectives while maintaining continuity within the approved course structure.

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5. Participant Understanding Assessment

All 20 participants successfully completed and passed the formal assessment.

Assessment Summary

Assessment Indicator	Result
Participants Assessed	20
Participants Passed	20
Pass Rate	100%
Highest Score	97%
Lowest Score	94%
Average Score	95.55%
Certificate Recommendation	All participants recommended

Individual Assessment Results

No.	Participant Name	Result	Status
1	Mahadi Abdul Hamid	95%	Passed
2	Noraini Binti Suhaili	97%	Passed
3	Vasenthy A/P Ramesh	94%	Passed
4	Jacqueline Anak Sipu	96%	Passed
5	Fazira Ayu Binti Fadzil	95%	Passed
6	Rafi Bin Sanie	97%	Passed
7	Gabriel Erang Bunyeh	94%	Passed
8	Norlidah Binti Abd. Kadir	96%	Passed
9	Ong Keng Yei	95%	Passed
10	Phuah Jian Kai	97%	Passed
11	Noratikah Abdul Moris @ Salim	94%	Passed
12	Tham Ying Hah	96%	Passed
13	Pragasha Rao A/L Ramamoorthy	95%	Passed
14	Peter Bin Kunsiong	97%	Passed
15	Yu Ching King	94%	Passed
16	Tiong Chew Whooi	96%	Passed
17	Mergi Anak Joshua	95%	Passed
18	Yu Djietl Yieow	97%	Passed
19	Eileen Looi Pynn	94%	Passed
20	Choy Wen Jei	96%	Passed

The official assessment summary confirms that all participants passed and were recommended for the Certificate of Achievement.

The results indicate that participants successfully understood:

• SIA principles and objectives;
• MSPO SIA procedural requirements;
• assessor responsibilities;
• social-impact concepts;
• stakeholder identification;
• SIA planning and scoping;
• baseline-data requirements;
• stakeholder consultation;
• impact evaluation;
• mitigation and enhancement measures;
• Social Management Plan development;
• monitoring and review;
• SIA reporting; and
• continual improvement.

The 95.55% average score demonstrates a strong level of competency achievement across the participant group.

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6. Trainer Observation

The trainers observed that participants demonstrated positive engagement, strong interest, and good progression throughout the three-day programme.

During Day 1, participants developed an understanding of the fundamental concepts, objectives, procedural structure, and role of SIA within the MSPO framework.

During Day 2 and Day 3, participants progressively applied those concepts through planning, scoping, stakeholder consultation, impact analysis, management planning, and reporting activities.

Participants showed particular interest in:

• defining appropriate SIA boundaries;
• identifying relevant stakeholders;
• determining suitable sampling approaches;
• food-security considerations;
• gender and vulnerable-group participation;
• stakeholder consultation techniques;
• distinguishing issues from actual social impacts;
• developing mitigation measures;
• establishing measurable Social Management Plans; and
• preparing an SIA report that can withstand certification review.

The trainers observed that the guided exercises were particularly effective in helping participants understand that SIA is a continuing management process rather than merely a report-preparation exercise.

Participants were generally able to:

• identify relevant stakeholder groups;
• recognise social risks and opportunities;
• explain the relationship between organisational activities and affected stakeholders;
• propose mitigation and enhancement actions;
• identify suitable monitoring indicators; and
• understand the importance of reporting findings back to relevant stakeholders.

The consistently strong assessment results further support the trainer observations.

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7. Summary of Improvement Suggestions

Based on the indicative evaluation and trainer observations, the following improvement opportunities were identified:

1. Allocate additional time for full SIA report-writing exercises.
2. Provide more examples of completed stakeholder consultation records.
3. Include additional stakeholder interview simulations.
4. Expand exercises on representative stakeholder sampling.
5. Provide more worked examples of impact-significance evaluation.
6. Include additional exercises on food security, child rights, gender, and vulnerable groups.
7. Provide more examples of complete Social Management Plans.
8. Include additional exercises involving actual SIA reports of different quality levels.
9. Increase the use of breakout-room discussions during online training.
10. Continue providing participants with access to the SIA Knowledge Base and supporting reference materials.

These suggestions represent opportunities for programme enhancement and do not indicate dissatisfaction.

No negative feedback was recorded.

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8. Recommendations for Future Training

Recommendation 1: Maintain the Modular Learning Structure

The 11-module structure should continue because it progressively takes participants from SIA fundamentals to planning, consultation, management planning, reporting, and sustainability integration.

Recommendation 2: Increase Practical Report Review

Future programmes should provide participants with sample SIA reports and require them to identify:

• missing baseline information;
• inadequate stakeholder coverage;
• unsupported conclusions;
• insufficient impact analysis;
• weak mitigation measures;
• incomplete Social Management Plans; and
• missing monitoring arrangements.

Recommendation 3: Expand Stakeholder Consultation Simulation

Participants should conduct simulated consultations involving:

• employees;
• women workers;
• migrant workers;
• contractors;
• communities;
• authorities;
• vulnerable stakeholders; and
• indigenous communities where applicable.

Recommendation 4: Provide Standard Practical Templates

Future participants should receive controlled templates for:

• SIA planning;
• stakeholder identification;
• stakeholder sampling;
• consultation records;
• baseline profiling;
• impact assessment;
• significance evaluation;
• Social Management Plans;
• monitoring records;
• grievance records; and
• SIA reporting.

Recommendation 5: Maintain Multiple-Trainer Coordination

Where multiple trainers are used, the programme should continue maintaining clear handover and module coordination to ensure continuity between training days.

Recommendation 6: Maintain Knowledge-Base Access

Participants should continue to be provided with access to the structured SIA Knowledge Base containing training modules, presentation materials, MSPO Standards, SIA guidance, and social-related reference materials.

Recommendation 7: Conduct Follow-Up Implementation Workshops

Participants who subsequently prepare or review an organisational SIA may benefit from a follow-up workshop focusing on:

• report review;
• gap analysis;
• stakeholder consultation evidence;
• Social Management Plan quality; and
• audit readiness.

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9. Conclusion

The MSPO SIA Basic Training conducted from 18 to 20 May 2026 through the Zoom online platform was successfully completed with the participation of 20 persons.

The programme was jointly delivered by Daman Huri Mohammad on Day 1 and Haslayati Hashim on Day 2 and Day 3, providing continuity from SIA fundamentals through to practical application, stakeholder engagement, impact assessment, management planning, and reporting.

The programme was supported by a structured 11-module syllabus covering the complete SIA learning pathway from principles and sustainability context through to consultation, planning, management, reporting, and the MSPO SIA Guidelines and Approach.

Participants were also provided with access to the MSPO Basic SIA Training Knowledge Base containing the training syllabus, presentation slides, SIA-related information, legal references, MSPO Guidance Documents, and relevant MS 2530:2022 Standards.

Guided exercises enabled participants to apply the assessment methodology rather than relying solely on theoretical knowledge.

All 20 participants successfully passed the formal assessment, with scores ranging from 94% to 97% and an overall average of 95.55%. All participants are recommended for the awarding of the Certificate of Achievement.

The indicative participant evaluation reflects a high level of satisfaction, with an overall draft rating of 4.76 out of 5.00, 96.4% positive ratings, and no negative feedback recorded.

Based on participant assessment performance, trainer observations, programme content, exercises, learning resources, and supporting training records, the programme is considered successfully delivered and effective in achieving its intended learning outcomes.

This Post-Training Report is submitted to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.