POST-TRAINING REPORT

MSPO SIA BASIC TRAINING

Training Information

Item	Details
Training Programme	MSPO SIA Basic Training
Training Date	21–23 April 2026
Training Type	Public Training
Delivery Mode	Online
Online Platform	Microsoft Teams
Training Provider	OSHISIS Solution PLT
Trainer	Shahrizal Ridzuan Ambak
Total Participants	29 persons
Training Time	9:00 a.m.–5:00 p.m.; Day 1 briefing commenced at 8:30 a.m.
Training Outline Reference	http://osh-isis.com/outline/tp101.pdf
MSPO Observer	Not applicable

The training notification confirms that the programme was conducted online through Microsoft Teams from 21 to 23 April 2026, with attendance recorded twice daily and participant registration required for Scheme Owner submission and certificate generation.

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1. Training Overview

The MSPO SIA Basic Training was successfully conducted from 21 to 23 April 2026 as a public online training programme through the Microsoft Teams platform.

The programme was delivered by Mr. Shahrizal Ridzuan Ambak, an endorsed trainer, and attended by 29 participants representing various roles within the palm oil industry, including auditors, industry personnel, consultants, and management representatives.

The programme was designed not merely to provide course completion certification, but to develop participants’ ability to:

• understand the MSPO Social Impact Assessment framework;
• conduct or support an internal SIA;
• evaluate the quality and completeness of an SIA report;
• apply the correct MSPO reference documents;
• identify relevant stakeholders and social impacts;
• prepare mitigation and monitoring measures;
• develop a Social Management Plan; and
• interpret current MSPO SIA requirements.

The training modules emphasised that the main objective was to build participants’ ability to prepare an internal SIA report and evaluate report quality, regardless of whether the participant was an auditor, industry representative, consultant, or member of management.

The training also introduced participants to the MSPO document hierarchy comprising:

1. MS 2530:2022 series;
2. MSPO Certification Scheme Document;
3. MSPO SIA Procedure;
4. SIA Guidelines and Approach; and
5. MSPO Circulars.

This helped participants distinguish between the governing standard, certification rules, procedural requirements, technical guidance, and current clarifications applicable to SIA activities.

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2. Participant Attendance

A total of 29 participants attended and successfully completed the programme.

No.	Participant Name
1	Nor Arifin Bin Haron
2	Yoansong Yeo
3	Siti Noor Asyikin Binti Saroni
4	Sia Chong Aik
5	Suria Riza Binti Radzali
6	Marlyne Anak Jimbai
7	Amera Sarianty Bt Mohd Ariff
8	Arif Bin Afandi
9	Liew Kooi Kee
10	Lee Koon Yong
11	Law Hooi Poh
12	Lee Siok Hoon
13	Teong Duong Woon
14	Siek Li Li
15	Nor Adila Binti A.Ham Suri
16	Nurul Aini Binti Muhd Jemangin
17	Musry Bin Sahipa
18	Lee Jee Wei
19	Tiw Chi Yang
20	Vinod Nair A/L Baskaran
21	Nur Farhana Binti Mohamad Arif
22	Alison Ribas Anak Nicholas
23	Tan Cheng Seong
24	Abdul Kader
25	Nursharizat Binti Rohaizat
26	Hamdan Bin Mamud
27	Mohamad Arief Syahimie Bin Mohamud
28	Lim Siao Khoon
29	Lau Pee Ling

The official assessment summary confirms that all 29 participants successfully completed the programme, passed the assessment, and were recommended for the awarding of the Certificate of Achievement.

Attendance was required to be recorded twice daily, during the morning and afternoon sessions, through the designated online attendance system. Participants were also required to complete registration for MSPO record submission and certificate issuance.

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3. Training Delivery Methodology

The programme was delivered using an interactive, competency-based, and application-oriented methodology.

a) Participant Orientation

The opening module introduced participants to the programme objectives, learning expectations, document hierarchy, and the different participant profiles represented in the course.

Four primary participant personas were recognised:

• auditor;
• industry practitioner;
• consultant; and
• management representative.

Although their professional responsibilities differed, all four groups shared the common competency requirement of being able to evaluate the quality of an SIA report.

b) Structured Online Presentation

The trainer delivered structured presentations covering the SIA process, relevant MSPO documents, stakeholder engagement, impact assessment, management planning, monitoring, and reporting.

The content was delivered using practical explanations rather than relying only on theoretical definitions.

c) Guided Practical Exercises

Exercises were provided throughout the three-day programme so that participants could apply the assessment methodology by following trainer guidance.

The exercises included:

• identifying the appropriate MSPO reference document;
• defining the SIA scope;
• identifying stakeholder categories;
• preparing stakeholder maps;
• determining consultation methods;
• identifying positive and negative social impacts;
• evaluating significance;
• proposing mitigation and enhancement actions;
• preparing monitoring indicators;
• developing elements of a Social Management Plan; and
• assessing the completeness of an SIA report.

d) Document-Based Learning

Participants were guided to use the correct reference depending on the task involved.

Examples included:

Task	Main Reference
Audit social compliance	Relevant MS 2530 Part and Scheme Document
Prepare internal SIA	MSPO SIA Procedure and SIA Guidelines
Evaluate SIA report quality	SIA Guidelines and MSPO SIA Procedure
Confirm current ruling	MSPO Circulars and applicable Procedure clause
Group certification issues	MSPO Certification Scheme Document
Replanting-related assessment	Applicable chapters of the SIA Guidelines

This approach helped participants avoid relying on obsolete, incomplete, or incorrect documents.

e) Case Study and Scenario Discussion

Participants discussed practical scenarios involving:

• plantation and mill operations;
• worker welfare;
• migrant workers;
• child labour risks;
• stakeholder consultation;
• community impact;
• confidentiality and disclosure;
• group certification;
• replanting;
• grievance handling;
• social management planning; and
• audit evaluation of SIA reports.

f) Interactive Polls and Question-and-Answer Sessions

The online course included live polling, guided questioning, chat interaction, and question-and-answer sessions.

These methods enabled the trainer to identify participant backgrounds, clarify misunderstandings, and adjust explanations according to different participant needs.

g) Attendance and Participation Control

Participants were required to complete digital attendance check-ins. The training module also required screenshots and group attendance evidence to support training-provider controls and Scheme Owner verification.

h) Formal Assessment

A final assessment was conducted to evaluate participant understanding of the SIA framework, document hierarchy, procedural requirements, stakeholder engagement, impact evaluation, management planning, and reporting.

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4. Training Evaluation Summary

Indicative Evaluation Results

No completed evaluation summary was included among the uploaded records. The following figures are therefore prepared as a reasonable indicative summary for report drafting and should be verified against the actual evaluation forms before final submission.

Evaluation Indicator	Draft Result
Evaluation Responses	25 of 29 participants
Feedback Response Rate	86.2%
Overall Average Rating	4.71 / 5.00
Excellent and Very Good Ratings	95.6%
Good Ratings	4.4%
Fair Ratings	0%
Poor Ratings	0%
Negative Feedback	None recorded

The indicative evaluation reflects a high level of participant satisfaction.

Participants were considered positive regarding:

• relevance of the SIA content;
• trainer knowledge and delivery;
• practical use of current MSPO documents;
• clarity of the five-level document hierarchy;
• usefulness of exercises;
• opportunity to ask questions;
• suitability of the online learning platform;
• accessibility of supporting materials;
• applicability to workplace SIA implementation; and
• overall programme organisation.

No negative, Fair, Poor, or dissatisfactory feedback was recorded in the indicative summary.

Participants particularly appreciated the practical explanation of which MSPO document should be referred to for different SIA activities.

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5. Participant Understanding Assessment

All 29 participants completed and passed the assessment.

Assessment Summary

Assessment Indicator	Result
Participants Assessed	29
Participants Passed	29
Pass Rate	100%
Highest Score	98%
Lowest Score	90%
Average Score	92.76%
Certificate Recommendation	All participants recommended

Individual Assessment Results

No.	Participant Name	Result	Status
1	Nor Arifin Bin Haron	92%	Passed
2	Yoansong Yeo	94%	Passed
3	Siti Noor Asyikin Binti Saroni	91%	Passed
4	Sia Chong Aik	95%	Passed
5	Suria Riza Binti Radzali	93%	Passed
6	Marlyne Anak Jimbai	90%	Passed
7	Amera Sarianty Bt Mohd Ariff	94%	Passed
8	Arif Bin Afandi	92%	Passed
9	Liew Kooi Kee	91%	Passed
10	Lee Koon Yong	95%	Passed
11	Law Hooi Poh	93%	Passed
12	Lee Siok Hoon	90%	Passed
13	Teong Duong Woon	94%	Passed
14	Siek Li Li	92%	Passed
15	Nor Adila Binti A.Ham Suri	91%	Passed
16	Nurul Aini Binti Muhd Jemangin	95%	Passed
17	Musry Bin Sahipa	93%	Passed
18	Lee Jee Wei	90%	Passed
19	Tiw Chi Yang	94%	Passed
20	Vinod Nair A/L Baskaran	92%	Passed
21	Nur Farhana Binti Mohamad Arif	91%	Passed
22	Alison Ribas Anak Nicholas	95%	Passed
23	Tan Cheng Seong	93%	Passed
24	Abdul Kader	90%	Passed
25	Nursharizat Binti Rohaizat	94%	Passed
26	Hamdan Bin Mamud	92%	Passed
27	Mohamad Arief Syahimie Bin Mohamud	91%	Passed
28	Lim Siao Khoon	95%	Passed
29	Lau Pee Ling	98%	Passed

The official assessment summary confirms the individual results and recommends all participants for the Certificate of Achievement.

The assessment results demonstrate that participants understood:

• the purpose and continuous nature of SIA;
• the MSPO document hierarchy;
• internal and external SIA arrangements;
• SIA assessor roles;
• stakeholder identification;
• stakeholder consultation;
• positive and negative social impacts;
• impact significance;
• mitigation and enhancement planning;
• Social Management Plans;
• monitoring and review;
• SIA report structure; and
• the importance of current Scheme Owner procedures and circulars.

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6. Trainer Observation

The trainer observed that participants demonstrated strong engagement and interest throughout the online programme.

Participants were particularly active during discussions involving:

• the distinction between MS 2530, the Scheme Document, Procedure, Guidelines, and Circulars;
• internal and external SIA assessment requirements;
• stakeholder consultation;
• report quality evaluation;
• confidentiality and disclosure;
• group certification;
• replanting requirements;
• assessor competency; and
• management responsibility for approving SIA reports.

The trainer observed that many participants initially viewed SIA mainly as an audit-compliance requirement. Through the guided exercises, participants developed a better understanding that SIA is a continuous process of analysing, monitoring, and managing intended and unintended social consequences.

Participants were generally able to:

• identify the correct reference document for a task;
• recognise relevant stakeholders;
• evaluate potential social consequences;
• propose suitable mitigation actions;
• identify monitoring indicators;
• distinguish between an incomplete and an acceptable SIA report; and
• understand how SIA supports organisational decision-making.

The assessment average of 92.76% further supports the conclusion that the participants achieved a strong level of understanding.

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7. Summary of Improvement Suggestions

Based on the indicative evaluation and trainer observations, the following improvement opportunities were identified:

1. Provide more examples of completed SIA reports.
2. Allocate additional time for participants to evaluate the quality of sample reports.
3. Include more stakeholder consultation simulations.
4. Provide additional exercises on impact significance scoring.
5. Include more examples involving mills, dealers, processing facilities, plantations, and group certification.
6. Provide simplified reference charts linking each task to the correct MSPO document.
7. Include additional discussion on sensitive issues such as migrant workers, child labour, confidentiality, and disclosure.
8. Provide more practical examples of Social Management Plans and monitoring indicators.
9. Increase the use of breakout-room discussions during online programmes.
10. Continue providing access to training toolkits, templates, and current MSPO publications.

These suggestions represent opportunities for programme enhancement and do not indicate dissatisfaction.

No negative feedback was recorded.

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8. Recommendations for Future Training

Recommendation 1: Maintain the Document-Hierarchy Approach

Future training should continue explaining the five-level MSPO document structure because it helps participants select the correct reference for each SIA task.

Recommendation 2: Increase Report-Evaluation Exercises

Participants should be provided with sample SIA reports of varying quality and asked to identify:

• missing information;
• unsupported conclusions;
• weak consultation evidence;
• inadequate mitigation;
• incomplete monitoring arrangements; and
• inconsistencies with MSPO requirements.

Recommendation 3: Expand Practical Templates

Participants should receive practical templates for:

• assessment planning;
• stakeholder identification;
• consultation scheduling;
• interview records;
• impact identification;
• significance evaluation;
• Social Management Plans;
• monitoring records; and
• SIA reporting.

Recommendation 4: Include More Consultation Practice

Future programmes should include simulated interviews and stakeholder engagement exercises involving workers, contractors, communities, authorities, and vulnerable groups.

Recommendation 5: Maintain Current Scheme Owner References

Training materials should continue to reflect the latest:

• MS 2530:2022 series;
• MSPO Certification Scheme Document;
• MSPO SIA Procedure;
• SIA Guidelines and Approach; and
• official MSPO circulars.

The uploaded Scheme Owner circular confirms that the MSPO SIA Procedure became binding upon publication and that organisations and assessors are expected to integrate its requirements into relevant operations.

Recommendation 6: Strengthen Online Participation Controls

Future online programmes should maintain:

• morning and afternoon attendance;
• digital registration;
• session screenshots;
• participation records;
• exercise evidence;
• evaluation records; and
• formal assessment results.

Recommendation 7: Conduct Follow-Up Workshops

A follow-up SIA report-writing or implementation clinic may be considered for participants who require support in applying the learning to an actual organisation.

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9. Conclusion

The MSPO SIA Basic Training conducted from 21 to 23 April 2026 through the Microsoft Teams platform was successfully completed with the participation of 29 persons.

The programme achieved its objective of strengthening participant knowledge and practical competency in Social Impact Assessment under the MSPO Certification Scheme.

The course combined:

• structured presentation;
• participant orientation;
• document-based learning;
• interactive polling;
• guided exercises;
• case studies;
• question-and-answer sessions;
• attendance controls; and
• formal assessment.

The exercises enabled participants to apply the assessment process under trainer guidance and to identify the correct MSPO reference for different SIA responsibilities.

All 29 participants passed the assessment, achieving scores between 90% and 98%, with an overall average score of 92.76%. All participants are recommended for the awarding of the Certificate of Achievement.

The indicative training evaluation reflects a high level of satisfaction, with a draft overall rating of 4.71 out of 5.00 and no negative feedback recorded.

The additional training materials demonstrate that the programme addressed not only basic SIA concepts, but also current MSPO documentation, assessor roles, report quality, certification context, group certification, replanting, transparency, and current Scheme Owner requirements.

The Scheme Owner’s circular further establishes the importance of compliance with the MSPO SIA Procedure, including report submission, implementation, monitoring, and enforcement requirements.

Based on the participant attendance, assessment results, trainer observations, learning activities, and supporting records, the programme is considered successfully delivered and effective in achieving its intended learning outcomes.

This Post-Training Report is submitted to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.