POST-TRAINING REPORT

MSPO AWARENESS TRAINING

Training Information

Item	Details
Training Programme	MSPO Awareness Training
Training Date	2–4 March 2026
Training Type	Public Training
Delivery Mode	Online via Zoom
Training Provider	OSHISIS Solution PLT
Trainer	Mohd Faidullah Abu Bakar
Total Participants	36 persons
Training Outline Reference	http://osh-isis.com/outline/tp91.pdf
MSPO Observer	Not applicable

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1. Training Overview

The MSPO Awareness Training was successfully conducted from 2 to 4 March 2026 as a public online training programme through the Zoom platform.

The three-day programme was delivered by Mr. Mohd Faidullah Abu Bakar and attended by 36 participants representing different organisations and functions within the Malaysian palm oil industry.

The programme was designed to provide participants with a structured understanding of the Malaysian Sustainable Palm Oil Certification Scheme and the implementation requirements applicable to organisations operating within the palm oil supply chain.

The training addressed:

• the purpose and structure of the MSPO Certification Scheme;
• sustainability principles relevant to the palm oil industry;
• governance of the MSPO Certification Scheme;
• applicable MSPO Standards;
• roles and responsibilities of certified organisations;
• legal and regulatory compliance;
• social responsibility and labour requirements;
• occupational safety and health;
• environmental management;
• traceability and record management;
• policies, procedures, management plans, and operational records;
• internal evaluation and monitoring;
• certification and audit expectations; and
• continual improvement.

Guided exercises were provided throughout the programme so that participants could apply the MSPO requirements by following the trainer’s explanation and guidance.

The exercises assisted participants in identifying applicable requirements, determining the documents and records required, reviewing operational practices, identifying implementation gaps, and proposing suitable improvement actions.

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2. Participant Attendance

A total of 36 participant records were included in the official certification and assessment list.

No.	Participant Name
1	Norsyahida Binti Rahim
2	Muhammad Farhan Bin Santosa
3	Kong Ka Lai
4	Wee Geik Chien
5	Ng Boo Yun
6	Salhana Binti Analuddin
7	Wong Chun Wei
8	Ignatius Then Kim Pheng
9	Wong Kim Fatt
10	Ganesan A/L Kanaratanam
11	Mohd Zul Hanapi Bin Mohammad Isal
12	Mohd Ezry Shazani Bin Shaebun
13	Nurhaziah Waniey Binti Abdul Rashid
14	Gan Eng Kha
15	Ngoi Kuan Ming
16	Alister Fabian Wahab
17	Gan Chern Ru
18	Nor Mardhiah Binti Bab Latih
19	Muhammad Hisham Bin Yamah
20	Wong Kong Nyok
21	Yap Yi Luan
22	Imrand Bin Saharom
23	Mohammad Asyraf Bin Sharin
24	Eddy Anak Jiton
25	Wong Chun Wei
26	Benjamin Raphael Tingang Joachim
27	Ling Yee Tao
28	Lim Winn
29	Irfaan Bin Mohammed Suhaimin
30	Ts. Danial Marzuk Bin Yassin
31	Siti Aisah Binti Wagiman
32	Noor Hidayah Binti Abdul Wahab
33	Abdullah Ahmad Ezan Bin Abdullah Sani
34	Nurul Hanim Binti Kamaruddin
35	Maisarah Binti Ahmad Shafiei
36	Lim Yen Mui

All listed participants completed the assessment and achieved passing results.

Record note: The name Wong Chun Wei appears twice in the official assessment and certification source, at records 7 and 25. The attendance and certification records should be checked before final certificate issuance to confirm whether these represent two registrations or a duplicate record.

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3. Training Delivery Methodology

The programme was delivered using an interactive and competency-based online learning approach.

a) Interactive Online Presentation

The trainer delivered structured presentations explaining the MSPO Certification Scheme, sustainability principles, standard requirements, documented information, and implementation expectations.

Technical requirements were supported with workplace examples to help participants understand their practical application.

b) Guided Exercises

Exercises were provided to allow participants to apply the MSPO requirements under trainer guidance.

The exercises included:

• identifying relevant MSPO requirements;
• determining applicable documents and records;
• reviewing operational situations;
• identifying potential implementation gaps;
• evaluating available compliance evidence;
• proposing appropriate corrective or improvement actions; and
• linking standard requirements to participants’ workplace responsibilities.

c) Case Study Discussion

Practical situations were discussed to help participants understand how MSPO requirements apply to operational activities.

Topics included:

• worker welfare;
• legal compliance;
• contractor management;
• safety and health;
• environmental controls;
• traceability;
• communication;
• operational records; and
• continual improvement.

d) Question-and-Answer Sessions

Participants were encouraged to raise questions throughout the programme.

The sessions enabled clarification of MSPO terminology, implementation expectations, audit evidence, certification requirements, and common operational challenges.

e) Knowledge Sharing

Participants were encouraged to share examples from their own organisations.

This supported peer learning and helped participants compare different approaches to MSPO implementation.

f) Online Engagement

Participant involvement was encouraged through:

• live discussions;
• Zoom chat responses;
• verbal questioning;
• guided exercises;
• knowledge checks; and
• final assessment activities.

g) Participant Assessment

A formal assessment was conducted to verify participant understanding of the intended learning outcomes.

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4. Training Evaluation Summary

A total of 29 participant evaluation responses were recorded from 36 participants.

Evaluation Summary

Evaluation Indicator	Result
Total Participants	36
Evaluation Responses	29
Response Rate	80.6%
Course Rating	4.55 / 5.00
Training Provider Rating	4.53 / 5.00
Trainer Rating	4.69 / 5.00
Overall Rating	4.60 / 5.00
Negative Feedback	None recorded

The evaluation results demonstrated a high level of participant satisfaction with the programme.

Participants responded positively regarding:

• clarity of the training content;
• alignment of learning outcomes with programme objectives;
• usefulness of the course materials;
• suitability of the programme duration;
• relevance of the training content;
• organisation of the programme;
• conduciveness of the online learning environment;
• ability to apply the knowledge gained;
• trainer engagement;
• trainer understanding of the subject;
• trainer use of updated information;
• trainer teaching techniques; and
• overall satisfaction with the trainer.

The highest evaluation component was the Trainer Rating, which achieved 4.69 out of 5.00.

The Course Rating of 4.55 and Training Provider Rating of 4.53 also demonstrated strong satisfaction with the content, programme administration, learning materials, and training arrangements.

No negative, dissatisfactory, or adverse feedback was recorded.

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5. Participant Understanding Assessment

All 36 participant records achieved passing results.

Assessment Summary

Assessment Indicator	Result
Total Participant Records Assessed	36
Passed	36
Pass Rate	100%
Highest Score	99%
Lowest Score	90%
Average Score	94.19%
Certificate Recommendation	All listed participants recommended

Individual Assessment Results

No.	Participant Name	Result	Status
1	Norsyahida Binti Rahim	91%	Passed
2	Muhammad Farhan Bin Santosa	94%	Passed
3	Kong Ka Lai	97%	Passed
4	Wee Geik Chien	92%	Passed
5	Ng Boo Yun	95%	Passed
6	Salhana Binti Analuddin	98%	Passed
7	Wong Chun Wei	93%	Passed
8	Ignatius Then Kim Pheng	91%	Passed
9	Wong Kim Fatt	96%	Passed
10	Ganesan A/L Kanaratanam	94%	Passed
11	Mohd Zul Hanapi Bin Mohammad Isal	92%	Passed
12	Mohd Ezry Shazani Bin Shaebun	99%	Passed
13	Nurhaziah Waniey Binti Abdul Rashid	90%	Passed
14	Gan Eng Kha	93%	Passed
15	Ngoi Kuan Ming	97%	Passed
16	Alister Fabian Wahab	95%	Passed
17	Gan Chern Ru	91%	Passed
18	Nor Mardhiah Binti Bab Latih	98%	Passed
19	Muhammad Hisham Bin Yamah	94%	Passed
20	Wong Kong Nyok	90%	Passed
21	Yap Yi Luan	96%	Passed
22	Imrand Bin Saharom	92%	Passed
23	Mohammad Asyraf Bin Sharin	95%	Passed
24	Eddy Anak Jiton	99%	Passed
25	Wong Chun Wei	91%	Passed
26	Benjamin Raphael Tingang Joachim	93%	Passed
27	Ling Yee Tao	97%	Passed
28	Lim Winn	94%	Passed
29	Irfaan Bin Mohammed Suhaimin	90%	Passed
30	Ts. Danial Marzuk Bin Yassin	98%	Passed
31	Siti Aisah Binti Wagiman	92%	Passed
32	Noor Hidayah Binti Abdul Wahab	95%	Passed
33	Abdullah Ahmad Ezan Bin Abdullah Sani	96%	Passed
34	Nurul Hanim Binti Kamaruddin	91%	Passed
35	Maisarah Binti Ahmad Shafiei	99%	Passed
36	Lim Yen Mui	93%	Passed

The assessment results indicate that participants successfully understood:

• the purpose and structure of the MSPO Certification Scheme;
• the main MSPO principles and requirements;
• legal and regulatory compliance obligations;
• environmental and social requirements;
• safety and health responsibilities;
• documented information requirements;
• operational evidence;
• traceability;
• monitoring and measurement; and
• continual improvement.

All listed participants are recommended for the awarding of the Certificate of Achievement, subject to verification of the duplicate participant record.

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6. Trainer Observation

The trainer observed that participants demonstrated good commitment and active involvement throughout the online programme.

Participants:

• attended the scheduled Zoom sessions;
• responded to questions;
• participated in discussions;
• completed guided exercises;
• shared examples from their organisations;
• sought clarification on technical requirements; and
• completed the final assessment.

Participants showed particular interest in:

• interpretation of MSPO requirements;
• required policies, procedures, and management plans;
• compliance evidence;
• legal requirements;
• traceability;
• environmental management;
• safety and health;
• worker welfare; and
• preparation for MSPO certification audits.

The guided exercises were effective in helping participants translate the MSPO requirements into practical organisational actions.

The strong assessment results, with an average score of 94.19%, demonstrated that participants had acquired a high level of understanding of the course content.

The trainer also observed that online interaction remained positive, and participants were generally willing to ask questions and share workplace experiences.

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7. Summary of Improvement Suggestions

Based on the evaluation responses and trainer observations, the following improvement opportunities were identified:

1. Include more practical examples using actual MSPO documents and operational records.
2. Provide additional case studies involving plantations, mills, dealers, and supply-chain organisations.
3. Include more short quizzes after major training topics.
4. Allocate additional time for discussion of legal and operational compliance evidence.
5. Provide simplified implementation checklists for participants to use after the programme.
6. Include additional examples of common audit findings and corrective actions.
7. Increase participant interaction through breakout-room exercises.
8. Continue providing downloadable training materials and supporting references.

These suggestions are intended to strengthen future programmes and do not represent participant dissatisfaction.

No negative feedback was recorded.

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8. Recommendations for Future Training

Recommendation 1: Maintain Guided Exercises

Guided practical exercises should remain a core component of future MSPO Awareness Training programmes.

Recommendation 2: Expand Sector-Specific Examples

Future programmes should include examples relevant to:

• oil palm plantations;
• organised and independent smallholders;
• palm oil mills;
• dealers;
• refineries;
• processing facilities; and
• supply-chain organisations.

Recommendation 3: Provide Practical Templates

Participants should be provided with sample templates for:

• policies;
• procedures;
• management plans;
• legal registers;
• monitoring records;
• traceability records;
• internal evaluation; and
• corrective action monitoring.

Recommendation 4: Include Additional Knowledge Checks

Short quizzes and interactive polls should be used to strengthen participant understanding and maintain engagement during online sessions.

Recommendation 5: Strengthen Audit Readiness Guidance

Future training should include further examples of adequate and inadequate compliance evidence to help participants prepare for certification audits.

Recommendation 6: Continue Online Learning Controls

Attendance, participation, assessment, and programme evidence should continue to be properly maintained for Scheme Owner verification.

Recommendation 7: Conduct Refresher Training

Refresher training should be considered whenever the MSPO Certification Scheme, standards, procedures, or implementation guidance are revised.

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9. Conclusion

The MSPO Awareness Training conducted from 2 to 4 March 2026 through the Zoom online platform was successfully completed.

The programme achieved its objective of enhancing participant knowledge and awareness of the Malaysian Sustainable Palm Oil Certification Scheme and its implementation requirements.

The training combined structured presentations, guided exercises, case studies, discussion sessions, question-and-answer activities, and a formal assessment.

The exercises enabled participants to apply MSPO requirements by following trainer guidance and relating the requirements to realistic workplace situations.

All 36 participant records achieved passing assessment results, with scores ranging from 90% to 99% and an average score of 94.19%.

The participant evaluation recorded an overall rating of 4.60 out of 5.00, including:

• Course Rating: 4.55;
• Training Provider Rating: 4.53; and
• Trainer Rating: 4.69.

No negative feedback, dissatisfaction, or adverse comments were recorded.

Based on participant assessment results, evaluation outcomes, trainer observations, and programme evidence, the training is considered successfully delivered and effective in achieving its intended learning outcomes.

All eligible participants are recommended for the awarding of the Certificate of Achievement, subject to final verification of the participant and certification records.

This Post-Training Report is submitted to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.