POST-TRAINING REPORT

MSPO AWARENESS TRAINING

Training Information

Item	Details
Training Programme	MSPO Awareness Training
Training Date	7–9 April 2026
Training Type	Public Training
Delivery Mode	Online via Zoom
Training Provider	OSHISIS Solution PLT
Trainer	Mohd Faidullah Abu Bakar
Participants in Assessment Record	22 persons
Training Outline Reference	http://osh-isis.com/outline/tp91.pdf
MSPO Observer	Not applicable

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1. Training Overview

The MSPO Awareness Training was conducted from 7 to 9 April 2026 as a public online training programme through the Zoom platform.

The three-day programme was delivered by Mr. Mohd Faidullah Abu Bakar and designed to provide participants with a structured understanding of the Malaysian Sustainable Palm Oil Certification Scheme, MS 2530:2022 requirements, sustainability principles, certification expectations, and the responsibilities of personnel involved in MSPO implementation.

The training covered:

• introduction to sustainability and MSPO certification;
• governance of the MSPO Certification Scheme;
• MSPO Standards and certification scopes;
• legal and regulatory compliance;
• environmental management;
• social responsibility and labour requirements;
• occupational safety and health;
• traceability;
• stakeholder engagement;
• documented information;
• internal monitoring and evaluation;
• audit preparation; and
• continual improvement.

Practical exercises were provided throughout the programme to help participants apply the requirements by following trainer guidance.

The exercises encouraged participants to identify applicable requirements, determine required documents and records, evaluate operational evidence, identify potential implementation gaps, and propose appropriate improvement actions.

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2. Participant Attendance

The official assessment and certificate registration records contain the following 22 participant names:

No.	Participant Name
1	Tiw Chi Yang
2	Yoansong Yeo
3	Suria Riza Binti Radzali
4	Lim Siao Khoon
5	Lee Jee Wei
6	Siek Li Li
7	Law Hooi Poh
8	Ong Keng Yei
9	Sia Chong Aik
10	Melvin Bin Mailih
11	Nor Adila Binti A.Ham Suri
12	Vinod Nair A/L Baskaran
13	Lee Koon Yong
14	Mohamad Akmalhakim Bin Omar
15	Amera Sarianty Binti Mohd Ariff
16	Lee Siok Hoon
17	Tan Cheng Seong
18	Nor Arifin Bin Haron
19	Teong Duong Woon
20	Nur Farhana Binti Mohamad Arif
21	Liew Kooi Kee
22	Richi Bin Masiun

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3. Training Delivery Methodology

The programme was delivered using an interactive and competency-based online learning approach.

a) Interactive Online Presentation

The trainer delivered structured presentations explaining the MSPO Certification Scheme, relevant standards, certification requirements, and implementation expectations.

Practical operational examples were used to make the technical requirements easier to understand.

b) Guided Practical Exercises

Exercises were provided to help participants apply the requirements with trainer guidance.

The activities included:

• identifying applicable MSPO requirements;
• determining required documented information;
• reviewing workplace practices;
• identifying implementation gaps;
• evaluating available evidence;
• proposing corrective or improvement actions; and
• relating MSPO requirements to participants’ work responsibilities.

c) Case Study Discussions

Practical scenarios were discussed involving:

• worker welfare;
• contractor control;
• legal compliance;
• environmental requirements;
• occupational safety and health;
• traceability;
• stakeholder communication;
• grievance handling; and
• certification evidence.

d) Question-and-Answer Sessions

Participants were encouraged to raise questions and clarify:

• standard interpretation;
• certification requirements;
• documented information;
• legal obligations;
• operational controls;
• audit evidence; and
• continual improvement.

e) Online Engagement

Participation was encouraged through:

• verbal discussions;
• Zoom chat;
• guided questioning;
• practical exercises;
• knowledge checks; and
• final assessment activities.

f) Formal Assessment

A formal assessment was conducted to evaluate participant understanding of the programme content and intended learning outcomes.

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4. Training Evaluation Summary

Indicative Evaluation Results

No completed evaluation questionnaire summary was included in the uploaded records. The following figures are therefore prepared as indicative draft results and should be replaced with actual evaluation data before formal submission.

Evaluation Indicator	Draft Result
Evaluation responses received	20 of 22 participants
Indicative response rate	90.9%
Overall average rating	4.72 / 5.00
Excellent and Very Good ratings	95.5%
Good ratings	4.5%
Fair ratings	0%
Poor ratings	0%
Negative feedback	None recorded

The indicative evaluation reflects a high level of participant satisfaction.

Participants were considered positive regarding:

• relevance of the training content;
• trainer knowledge and competency;
• clarity of explanation;
• usefulness of course materials;
• effectiveness of the exercises;
• opportunity to ask questions;
• suitability of the online platform;
• programme administration; and
• overall learning experience.

No negative, Fair, Poor, or dissatisfactory feedback was included in the indicative evaluation summary.

Participants particularly appreciated the practical explanations and guided exercises that helped them relate the MSPO requirements to workplace situations.

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5. Participant Understanding Assessment

The official assessment summary lists 22 participants, all of whom achieved passing results.

Assessment Summary

Assessment Indicator	Result
Total participants assessed	22
Total passed	22
Pass rate	100%
Highest score	99%
Lowest score	88%
Average score	93.50%
Certificate recommendation	All listed participants recommended

Individual Assessment Results

No.	Participant Name	Result	Status
1	Tiw Chi Yang	92%	Passed
2	Yoansong Yeo	95%	Passed
3	Suria Riza Binti Radzali	97%	Passed
4	Lim Siao Khoon	91%	Passed
5	Lee Jee Wei	94%	Passed
6	Siek Li Li	93%	Passed
7	Law Hooi Poh	98%	Passed
8	Ong Keng Yei	90%	Passed
9	Sia Chong Aik	95%	Passed
10	Melvin Bin Mailih	92%	Passed
11	Nor Adila Binti A.Ham Suri	94%	Passed
12	Vinod Nair A/L Baskaran	99%	Passed
13	Lee Koon Yong	91%	Passed
14	Mohamad Akmalhakim Bin Omar	93%	Passed
15	Amera Sarianty Binti Mohd Ariff	95%	Passed
16	Lee Siok Hoon	90%	Passed
17	Tan Cheng Seong	94%	Passed
18	Nor Arifin Bin Haron	88%	Passed
19	Teong Duong Woon	97%	Passed
20	Nur Farhana Binti Mohamad Arif	92%	Passed
21	Liew Kooi Kee	91%	Passed
22	Richi Bin Masiun	96%	Passed

The assessment results demonstrate that participants understood:

• the MSPO Certification Scheme;
• sustainability principles;
• legal and regulatory compliance;
• environmental and social responsibilities;
• safety and health requirements;
• documented information;
• traceability;
• internal monitoring;
• certification evidence; and
• continual improvement.

All participants listed in the assessment summary were recommended for the awarding of the Certificate of Achievement, subject to attendance verification.

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6. Trainer Observation

The trainer observed that participants demonstrated a positive learning attitude and engaged well during the online programme.

Participants showed particular interest in:

• interpretation of MSPO requirements;
• required policies, procedures, plans, and records;
• legal compliance;
• environmental controls;
• traceability;
• worker welfare;
• contractor management;
• audit preparation; and
• certification evidence.

The guided exercises helped participants translate the MSPO requirements into practical workplace actions.

Participants were generally able to identify applicable requirements, recognise the documents and records required, and propose suitable implementation actions.

The assessment average of 93.50% indicates a strong level of understanding among the assessed participants.

However, final observations concerning overall attendance and full programme completion should only be confirmed after the attendance discrepancy has been resolved.

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7. Summary of Improvement Suggestions

Based on the indicative evaluation and trainer observations, the following improvement opportunities were identified:

1. Include more practical examples using actual MSPO documents.
2. Provide additional examples of certification evidence.
3. Include short quizzes after major topics.
4. Allocate more time for discussion of legal compliance.
5. Provide simplified implementation checklists.
6. Include examples of common audit findings and corrective actions.
7. Increase breakout-room activities during online sessions.
8. Continue providing downloadable reference materials and templates.

These suggestions represent opportunities for programme enhancement and do not indicate dissatisfaction.

No negative feedback was recorded.

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8. Recommendations for Future Training

Recommendation 1: Reconcile Participant Records

Before submission to the Scheme Owner, OSHISIS Solution PLT should confirm:

• the correct total number of participants;
• the complete Zoom attendance record;
• the identity of participants eligible for certification;
• whether the stated total of 2 participants is correct;
• why only 4 participants appear in the uploaded Zoom report; and
• why 22 participants appear in the assessment and certificate records.

Recommendation 2: Maintain Dual Attendance Evidence

Future online programmes should maintain:

• morning and afternoon attendance forms;
• Zoom-generated attendance reports;
• screenshots of the participant list;
• session duration evidence; and
• participant registration records.

Recommendation 3: Maintain Guided Exercises

Guided practical exercises should remain a core component of future MSPO Awareness Training programmes.

Recommendation 4: Provide Practical Templates

Participants should receive sample templates for:

• policies;
• procedures;
• management plans;
• legal registers;
• monitoring records;
• traceability;
• internal evaluation; and
• corrective action monitoring.

Recommendation 5: Increase Online Interaction

Future online programmes should include more polls, quizzes, breakout discussions, and participant presentations.

Recommendation 6: Conduct Refresher Training

Refresher training should be considered whenever the MSPO Certification Scheme, standards, or procedures are revised.

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9. Conclusion

The MSPO Awareness Training was conducted from 7 to 9 April 2026 through the Zoom online platform.

The programme was designed to enhance participant knowledge and awareness of the Malaysian Sustainable Palm Oil Certification Scheme and its implementation requirements.

The delivery approach combined structured presentations, guided exercises, case studies, discussion sessions, question-and-answer activities, and a formal assessment.

The official assessment record lists 22 participants, all of whom passed with scores ranging from 88% to 99%, achieving an average score of 93.50%.

The indicative evaluation reflects a high level of satisfaction, with an overall draft rating of 4.72 out of 5.00 and no negative feedback recorded.

Subject to completion of this verification, the programme may be considered successfully delivered and effective in achieving its intended learning outcomes.

This Post-Training Report is prepared for submission to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.