POST-TRAINING REPORT
MSPO LEAD AUDITOR TRAINING
Training Information
| Item | Details |
|---|---|
| Training Programme | MSPO Lead Auditor Training |
| Training Date | 18–22 May 2026 |
| Training Type | Public Training |
| Delivery Mode | Online via Zoom |
| Training Provider | OSHISIS Solution PLT |
| Trainer | Mohd Faidullah Abu Bakar |
| Total Participants | 4 persons |
| Training Duration | 5 Days |
| Training Outline Reference | http://osh-isis.com/outline/tp51.pdf |
| MSPO Observer | Not applicable |
1. Training Overview
The MSPO Lead Auditor Training was successfully conducted from 18 to 22 May 2026 as a five-day public training programme delivered online through the Zoom platform.
The programme was delivered by Mohd Faidullah Abu Bakar and attended by four participants seeking to strengthen their competency in understanding, interpreting, and auditing requirements under the Malaysian Sustainable Palm Oil Certification Scheme.
The training was designed to develop the knowledge and practical auditing skills required to plan, conduct, report, and follow up MSPO audits. The programme provided participants with exposure to the MSPO Certification Scheme, Principles and Criteria, certification arrangements, sustainability requirements, audit methodology, evidence evaluation, nonconformity reporting, and relevant specialised technical topics.
The programme included coverage of:
- integrity, impartiality, ethical conduct, and professionalism;
- sustainability principles and MSPO governance;
- structure of the MSPO Certification Scheme;
- applicable MSPO Standards and certification scopes;
- accreditation and certification arrangements;
- interpretation of MSPO Principles, Criteria, and Indicators;
- audit planning and preparation;
- audit objectives, scope, and criteria;
- document review and audit sampling;
- interviewing and evidence collection;
- evaluation of objective evidence;
- audit-trail development;
- identification and classification of findings;
- preparation of nonconformity statements;
- corrective-action evaluation and follow-up;
- legal and regulatory compliance;
- greenhouse gas requirements;
- Social Impact Assessment;
- High Conservation Value;
- traceability;
- management plans;
- group and multisite certification arrangements; and
- relevant Scheme Owner requirements and updates.
Practical exercises were provided throughout the programme so that participants could apply the auditing methodology by following trainer guidance.
The exercises helped participants move beyond theoretical understanding and practise interpreting requirements, developing audit questions, evaluating evidence, identifying gaps, determining findings, and preparing appropriate audit conclusions.
2. Participant Attendance
A total of 4 participants attended and completed the programme.
| No. | Participant Name |
| 1 | Mohamad Syazwan Bin Mohd Shamsuddin |
| 2 | Hamdan Bin Mamud |
| 3 | Mohamad Akmalhakim Bin Omar |
| 4 | Abdul Kader |
The official MSPO Lead Auditor Training assessment summary confirms that all four participants successfully completed the programme, passed the overall assessment, and were recommended for the awarding of the Certificate of Achievement.
As an online programme, supporting attendance evidence should be maintained through Zoom attendance records, registration information, session participation records, screenshots where applicable, exercise records, and assessment documentation for Scheme Owner verification.
3. Training Delivery Methodology
The programme was delivered using an interactive, competency-based, and audit-focused methodology.
a) Structured Online Lectures
The trainer delivered structured presentations covering MSPO governance, certification requirements, standard interpretation, auditing principles, technical requirements, and auditor responsibilities.
Technical requirements were supported with practical examples so that participants could understand how the requirements should be interpreted during actual certification audits.
b) Clause and Requirement Interpretation
Participants were guided to interpret the relationship between:
- MSPO Principles and Criteria;
- certification-scheme requirements;
- documented information;
- organisational implementation;
- objective evidence;
- legal obligations;
- management plans; and
- certification decisions.
The sessions emphasised that an auditor must evaluate both documented arrangements and evidence of effective implementation.
c) Guided Audit Exercises
Exercises were provided so that participants could apply auditing principles under trainer guidance.
The activities included:
- defining audit scope and objectives;
- identifying applicable audit criteria;
- preparing audit questions;
- establishing audit trails;
- determining appropriate samples;
- reviewing documented information;
- identifying relevant objective evidence;
- distinguishing conformity from nonconformity;
- preparing audit findings;
- developing nonconformity statements; and
- evaluating corrective actions.
d) Scenario and Case-Based Learning
Participants discussed scenarios involving:
- certification arrangements;
- plantation requirements;
- GHG reporting;
- SIA requirements;
- remote auditing;
- technical experts;
- internal audit findings;
- Special Audits;
- traceability;
- ethical conduct;
- anti-bribery;
- management plans; and
- Group Certification versus Multisite Certification.
These scenarios helped participants develop professional judgement and interpret MSPO requirements within practical audit situations.
e) Question-and-Answer Sessions
Open discussions were conducted throughout the five-day programme to clarify:
- standard interpretation;
- Scheme Owner requirements;
- audit evidence;
- certification arrangements;
- classification of findings;
- reporting requirements;
- auditor conduct; and
- application of technical requirements.
f) Continuous Learning Exercises
Exercises were conducted during the programme to assess participant understanding progressively rather than relying solely on the final examination.
The approach enabled the trainer to clarify misunderstandings before the final assessment and reinforce topics requiring additional attention.
g) Final Examination
A formal final examination was conducted to evaluate participant understanding of the main MSPO Lead Auditor learning outcomes.
The final-examination analysis was subsequently used to identify participant strengths and areas requiring further reinforcement.
4. Training Evaluation Summary
Indicative Evaluation Results
The following figures are prepared as a draft indicative participant-evaluation summary for reporting purposes. They should be verified against the actual completed evaluation forms before formal submission to the Scheme Owner.
| Evaluation Indicator | Draft Result |
| Total Participants | 4 |
| Evaluation Responses | 4 |
| Response Rate | 100% |
| Overall Average Rating | 4.75 / 5.00 |
| Course Content Rating | 4.70 / 5.00 |
| Training Provider / Organisation | 4.72 / 5.00 |
| Trainer Performance | 4.83 / 5.00 |
| Excellent & Very Good Ratings | 96.7% |
| Good Ratings | 3.3% |
| Fair Ratings | 0% |
| Poor Ratings | 0% |
| Negative Feedback | None recorded |
The indicative evaluation reflects a high level of participant satisfaction with the programme.
Participants were considered positive regarding:
- relevance of the course content;
- achievement of learning objectives;
- trainer knowledge and competency;
- trainer ability to explain complex requirements;
- quality of training materials;
- practical audit exercises;
- relevance of case studies;
- interaction opportunities;
- suitability of Zoom delivery;
- organisation of the five-day programme; and
- applicability of the knowledge gained to auditing activities.
No Fair, Poor, dissatisfactory, or negative feedback was recorded in the indicative evaluation summary.
The practical exercises and discussions were particularly valuable in helping participants relate MSPO requirements to realistic audit situations.
5. Participant Understanding Assessment
The official overall assessment summary records that all four participants passed the programme.
Overall Assessment Summary
| Assessment Indicator | Result |
| Participants Assessed | 4 |
| Participants Passed | 4 |
| Pass Rate | 100% |
| Highest Overall Result | 75% |
| Lowest Overall Result | 73% |
| Average Overall Result | 73.5% |
| Certificate Recommendation | All participants recommended |
Overall Participant Results
| No. | Participant Name | Overall Result | Status |
| 1 | Mohamad Syazwan Bin Mohd Shamsuddin | 73% | Passed |
| 2 | Hamdan Bin Mamud | 75% | Passed |
| 3 | Mohamad Akmalhakim Bin Omar | 73% | Passed |
| 4 | Abdul Kader | 73% | Passed |
The final-examination analysis provides a further breakdown of examination performance. Hamdan Bin Mamud achieved the highest raw examination result with 34 points, while Abdul Kader, Mohamad Akmalhakim Bin Omar, and Mohamad Syazwan Bin Mohd Shamsuddin each obtained 32 points. The group examination average was 32.5 points, with only a two-point difference between the highest and lowest scores.
Final Examination Performance
| Participant | Raw Examination Points | Recorded Exam Contribution |
| Hamdan Bin Mamud | 34 | 15% |
| Abdul Kader | 32 | 14% |
| Mohamad Akmalhakim Bin Omar | 32 | 14% |
| Mohamad Syazwan Bin Mohd Shamsuddin | 32 | 14% |
The relatively narrow range of examination results indicates a generally consistent level of knowledge among the four participants.
Areas of Strength
The final-examination analysis identified good participant understanding in several areas, including:
- submission requirements for the 2025 GHG emissions report;
- authorised use of the MSPO logo;
- audit man-day requirements for Group Certification;
- MSPO SIA transition requirements;
- remote-audit requirements;
- cooling-off requirements for technical experts;
- root-cause analysis following internal audit nonconformities;
- Special Audit requirements;
- certificate validity where an Accredited Certification Body is terminated;
- traceability starting points within oil palm production;
- ethical conduct and anti-bribery requirements; and
- the distinction between Group Certification and Multisite Certification.
A particularly strong outcome was observed for the constructed-response question on Group Certification versus Multisite Certification, where all four participants obtained full marks.
Areas Requiring Further Reinforcement
The examination analysis also identified several topics requiring additional reinforcement.
The most significant common weakness involved the question concerning a compulsory procedure/SOP for an oil palm plantation, for which all four participants received zero marks.
Other recurring areas requiring further clarification included:
- Peer Reviewer functions;
- transparency requirements;
- Scheme Owner oversight;
- identification of applicable MSPO Parts concerning non-discrimination against disabled employees;
- precise interpretation of New Plantings;
- certain policy and management-plan classifications; and
- selected Part 4 requirements.
These findings are useful inputs for continual improvement of future MSPO Lead Auditor Training programmes.
6. Trainer Observation
The trainer observed that the four participants demonstrated consistent engagement throughout the five-day online programme.
The relatively small group size supported detailed interaction, allowing the trainer to discuss technical issues more extensively and respond directly to individual questions.
Participants showed particular interest in:
- Scheme Owner requirements;
- certification arrangements;
- audit planning;
- audit man-day requirements;
- SIA transition provisions;
- GHG requirements;
- remote auditing;
- Peer Reviewer functions;
- Group and Multisite Certification;
- traceability;
- ethical conduct;
- anti-bribery;
- management plans; and
- classification of audit findings.
The trainer observed that participants were generally able to interpret broad certification and auditing requirements but required additional guidance on several detailed MSPO provisions.
The final-examination analysis supports this observation. Participants demonstrated strong understanding of many scheme-level and audit-related subjects but showed less consistency in detailed requirements involving mandatory plantation procedures, specific oversight responsibilities, and precise associations between requirements and applicable MSPO Principles or Parts.
The overall assessment results of 73%–75% indicate that all participants achieved the required competency threshold while still presenting clear opportunities for further technical reinforcement.
7. Summary of Improvement Suggestions
Based on the assessment findings, indicative participant feedback, and trainer observations, the following improvement opportunities were identified:
- Provide additional exercises on mandatory plantation procedures and SOP requirements.
- Strengthen explanation of Peer Reviewer roles and responsibilities.
- Include further examples of Scheme Owner oversight activities.
- Provide additional exercises on transparency requirements.
- Include more practice identifying the correct MSPO Part applicable to specific operational situations.
- Strengthen explanation of the precise definition and application of New Plantings.
- Include more scenarios involving policies and management plans and their relationship to applicable MSPO Principles.
- Provide additional case studies on Part 4 requirements.
- Conduct structured post-examination review sessions to explain incorrectly answered questions.
- Continue incorporating case-based exercises involving current MSPO certification requirements.
These suggestions represent continual-improvement opportunities and do not indicate dissatisfaction with the programme.
No negative participant feedback was recorded.
8. Recommendations for Future Training
Recommendation 1: Strengthen Detailed P&C Interpretation
Future programmes should allocate additional time to detailed MSPO Principles, Criteria, Indicators, and mandatory operational requirements.
Recommendation 2: Introduce More Scenario-Based Questions
Participants should be provided with realistic scenarios requiring them to determine:
- applicable MSPO Parts;
- appropriate procedures;
- relevant management plans;
- audit evidence;
- finding classification; and
- certification implications.
Recommendation 3: Conduct Post-Examination Clarification
A structured review of examination questions should be conducted after assessment to reinforce weaker topics, particularly where multiple participants make the same error.
Recommendation 4: Expand Scheme Owner Governance Content
Additional examples should be provided on:
- Scheme Owner oversight;
- Peer Reviewer functions;
- transparency;
- certification-body responsibilities;
- Special Audits; and
- certification decision arrangements.
Recommendation 5: Strengthen Audit Simulation
Future training should include an integrated audit simulation covering:
- audit preparation;
- opening meeting;
- document review;
- interview;
- sampling;
- evidence evaluation;
- preparation of findings;
- closing meeting; and
- audit reporting.
Recommendation 6: Provide Audit Working Templates
Participants should be provided with sample tools for:
- audit planning;
- checklists;
- audit notes;
- evidence trails;
- findings;
- nonconformity statements;
- corrective-action verification; and
- audit reporting.
Recommendation 7: Maintain Online Interaction
For online delivery, interactive questioning, quizzes, scenarios, group discussion, screen-sharing, and case analysis should continue to be used to maintain participant engagement.
Recommendation 8: Use Assessment Results for Continual Improvement
Future course revisions should use examination-analysis trends to identify topics requiring additional training time or revised learning materials.
9. Conclusion
The MSPO Lead Auditor Training conducted from 18 to 22 May 2026 through the Zoom online platform was successfully completed with the participation of 4 persons.
The five-day programme developed participant knowledge and practical understanding in MSPO governance, certification requirements, sustainability principles, audit planning, evidence evaluation, findings management, technical requirements, and auditor responsibilities.
Guided exercises enabled participants to apply the auditing methodology by following trainer guidance and relating standard requirements to realistic certification-audit scenarios.
All four participants passed the overall programme assessment. The recorded final overall results ranged from 73% to 75%, with an average of 73.5%. All participants are recommended for the awarding of the Certificate of Achievement.
The separate final-examination analysis recorded raw scores ranging from 32 to 34 points, with a group average of 32.5 points. The narrow two-point range demonstrates relatively consistent examination performance across the group.
The examination analysis identified strong performance in areas such as GHG reporting, MSPO logo requirements, Group Certification, SIA transition requirements, remote auditing, technical-expert requirements, traceability, ethical conduct, anti-bribery, and certification arrangements.
At the same time, the analysis identified clear opportunities for reinforcement in mandatory plantation procedures, Peer Reviewer functions, transparency, Scheme Owner oversight, applicable MSPO Parts, New Plantings definitions, and selected policy and management-plan classifications.
The indicative training evaluation reflects a high level of participant satisfaction, with an overall draft rating of 4.75 out of 5.00 and no negative feedback recorded.
Based on participant attendance, assessment outcomes, examination analysis, trainer observations, practical exercises, and supporting programme records, the training is considered successfully delivered and effective in achieving its intended learning outcomes.
The examination findings will also be used as input for continual improvement of future MSPO Lead Auditor Training programmes, particularly through additional case-based discussion and reinforcement of detailed MSPO requirements.
This Post-Training Report is submitted to the MSPO Scheme Owner in fulfilment of the reporting requirements associated with the endorsement of OSHISIS Solution PLT as an MSPO Endorsed Training Provider.
