Consultancy Program
At OSHISIS, we offer structured and results-driven consultancy services to support your organization at every stage of your ISO 9001:2015 Quality Management System (QMS) journey. Our approach is designed to ensure compliance, operational integration, and continuous improvement.
We support the following scopes:
✅ New System Development
We design and build ISO 9001-compliant quality management systems from the ground up, tailored specifically to your organizational structure, processes, and business objectives.
✅ Certification-Ready Setup
For companies aiming to obtain ISO 9001 certification, we provide full support to establish a compliant system and guide your team throughout the certification process, including liaison with Certification Bodies.
✅ System Maintenance
We assist organizations in maintaining the effectiveness of their current QMS, including documentation updates, internal audits, and corrective actions to prevent system degradation over time.
✅ System Modification or Restructuring
For evolving businesses, we help modify or restructure existing systems to reflect new operations, technologies, or strategic directions while maintaining alignment with ISO 9001 requirements.
🛠️ Our Consultancy Process Flow
We apply a systematic approach that ensures your QMS is both practical and effective:
| Step | Description |
|---|---|
| 1. Gap Analysis | Evaluate your current processes against ISO 9001:2015 requirements to identify areas of non-conformance or improvement. |
| 2. Risk Assessment & Outcome Planning | Assess operational risks and define the organization’s intended outcomes for the QMS, ensuring alignment with business goals. |
| 3. System Establishment | Develop the full framework of the QMS including policies, procedures, objectives, controls, and documentation. |
| 4. Simulation & Testing | Conduct practical simulations or mock audits to validate system readiness and staff competence. |
| 5. System Review & Improvement | Perform review sessions to refine system performance based on initial results, feedback, and observations. |
| 6. System Handover | Final handover of the documented system and tools with proper training for internal personnel to maintain and operate the system independently. |
This structure will give potential clients a clear and professional understanding of your consultancy services. Let me know if you want this localized into Bahasa Malaysia or prepared as a PDF or brochure format.
